MatrĆ­cula

Data Privacy PolicyĀ 

Last Updated: July 21, 2025

CiudadanĆ­a 101 (owned by Arctern Legal Process Outsourcing, LLC), in compliance with the privacy laws of the State of Texas and other applicable regulations in the United States, informs users of this website about the processing of their personal data.

1. Who are we?

We are Arctern Legal Process Outsourcing, LLC, a company registered in Texas, USA.
Contact email: [email protected]
Website: www.ciudadania101.com

We offer preparation courses for the U.S. citizenship exam aimed at Spanish speakers.

2. What personal data do we collect?

We may collect the following data, depending on your interaction with our website or services:

  • First and last name

  • Email address

  • Phone number (optional)

  • Payment information (processed by secure third parties such as Stripe or PayPal)

  • IP address

  • Browsing history on our website (cookies)

  • Information from contact or registration forms

3. How do we use your data?

We use your personal information for the following purposes:

  • Provide you with access to our courses and services

  • Communicate with you (information, support, sales follow-up, updates)

  • Send you promotional emails if you have given your consent

  • Process payments securely

  • Analyze website usage to improve user experience

  • Comply with legal or regulatory obligations

4. Do we share your information with third parties?

We do not sell your personal data.
We may share data with third-party service providers solely for:

  • Payment processing (Stripe, PayPal)

  • Marketing platforms (Meta, Google, Mailchimp, etc.)

  • Analytics tools (Google Analytics, Meta Pixel)

  • Legal compliance or court orders

All our providers comply with applicable privacy regulations and sign data processing agreements.

5. Your rights under the Texas Data Privacy and Security Act (TDPSA)

As a Texas resident, you have the right to:

  • Access your personal data that we have collected

  • Correct inaccurate data

  • Request the deletion of your data (with legal exceptions)

  • Opt out of receiving personalized advertising

  • Know if we share your data with third parties and for what purposes

You can exercise these rights by writing to [email protected].

We will respond within a maximum of 45 days.

6. Cookies and similar technologies

We use our own and third-party cookies to improve your browsing experience, analyze traffic, and offer personalized advertising. You can configure or reject cookies from your browser settings.

7. Data security

We take reasonable technical and organizational measures to protect your personal information. However, no system is 100% secure. By using our services, you accept this risk.

8. Minorsā€™ data

Our services are intended for individuals aged 18 and over. We do not knowingly collect data from minors. If you are a parent or guardian and believe your child has provided us with personal data, please contact us to have it deleted.

9. International transfers

If you access our services from outside the U.S., please be aware that your data will be processed and stored on servers located in the United States.

10. Changes to this policy

We reserve the right to update this Privacy Policy. We will notify you of significant changes by email or on our website. The date of the last update will be indicated at the beginning of this document.

11. Contact

If you have questions about this policy or the processing of your data, please write to:

Email: [email protected]